Louise Ginman PCT-A

Founder of Positive Dogs
Certificate IV in Companion Animal Services [Delta Institute] – Delta Accredited Instructor
Professional Canine Trainer – Accredited (PCT-A) Dog Behavioural Trainer
Bachelor of Science degree
President of Association of Pet Dog Trainers 2012-present

Louise has over 32 years of experience with domestic and exotic species in both a training and husbandry/management capacity, from horses and dogs to tigers and meerkats. She worked as a veterinary nurse, dog/ cat groomer and animal attendant in a large busy vet practice in Sydney’s Eastern Suburbs for several years before moving to Taronga Zoo in 1994.

At Taronga, she works as the Unit Supervisor of Carnivores… that’s right, she’s a lion keeper! Her role is varied and covers duties such as carnivore husbandry and management, animal training and enrichment, diets and nutrition, staff training and supervision, media work, conference presentations and other forms of public speaking, research, education and conservation work.

Louise is the proud author of The Art of Introducing Dogs – a guide for conducting dog to dog introductions and regularly presents webinars, speaks on podcasts and at conferences nationally and internationally.

At home, Louise is guardian of Wynter the Shetland Sheepdog and Sekara the Siberian Husky (pictured with Louise, along with beloved Finley the Sheltie, now passed) – they compete in NoseWork, agility, obedience and rally-o.


Member: Association of Pet Dog Trainers [APDT Australia] | Pet Professionals Guild Australia | DogsNSW | Australian Canine Scent Work | Delta Institute

Denise Bergin

Delta Accredited Instructor
Certificate IV in Companion Animal Services [Delta Institute]

Denise has worked for Positive Dogs since 2016 and teaches our Senior Puppy, Adolescent Dog, Building Skills, Advanced Skills and My Challenging Canine courses.

She has been a successful dog groomer since 2007 and through that role, Denise began to research how to best address dogs with handling issues — She learned that science-based, positive reinforcement training is very effective and lots of fun! This led to her becoming a professional dog trainer. 

For Denise, pictured here with her beloved Rufus, each day is an opportunity to spend time with dogs and work to make their grooming experience a positive one. Equally, each class or training session is an opportunity to educate and communicate with guardians and dogs alike using positive reinforcement.


Member: Association of Pet Dog Trainers [APDT Australia] | Pet Professionals Guild Australia | Delta Society Therapy Dogs

Cecilia Navarro

Delta Accredited Instructor

Cecilia has been working for Positive Dogs since 2018. She used to teach Senior Puppy, Building Skills, Advanced Skills and My Challenging Canine courses. However, since relocating to South Australia, she teaches our new Cat Training class

Cecilia has worked within the animal industry since 2012, working with and for a range of animal organisations. Similar to Louise, over her career she has had the opportunity to work with a large variety of animal species, from dingoes to koalas, and some scaly creatures too!

She now currently works in the assistance dog field working as a Puppy Raising Advisor for a well-respected disability organisation. 

At home, Cecilia lives with two dogs – a Lhasa Apso X named Samsen and a Cavalier King Charles Spaniel named Gizmo, as well as Bella the Domestic Long Haired Cat (pictured).

Frances Etheridge

Delta Accredited Instructor
Certificate IV in Companion Animal Services [Delta Institute]

Frances has been working with Positive Dogs since 2018, first as a student assistant and later as a class instructor.

She LOVES teaching Puppy Class at Macquarie Veterinary Hospitals, as well as Senior Puppy and Building Skills classes, helping people form stronger bonds with their beloved dogs.

Frances and her husband share their home with two smart rescue terrier mixes, Louie and Cilla. She is pictured here with Trouble, a foster Jack Russell Terrier.

She walks and trains dogs through her own business, and volunteers as an instructor at Sydney All Breeds Dog Training Club on Sunday mornings.

Robyn Basman

Delta Accredited Instructor
Certificate IV in Companion Animal Services [Delta Institute]

Portrait image of Robyn Basman with her rescue dog Shelly.

Robyn has worked with Positive Dogs since 2019 and volunteers at Sydney All Breeds on Sunday mornings. Growing up, Robyn’s father rescued native animals which greatly fuelled her curiosity about animal behaviour.

Robyn’s experience walking and sitting dogs, plus fostering rescues, exposed her to dogs with behaviour issues, leading her to research the best training methods. Robyn discovered that science-based approaches are the kindest and most effective for building strong relationships.

Through fostering, Robyn has seen dogs become beloved family members and she adopted two dogs herself during the COVID-19 pandemic, Shelly (pictured) and Bear. Witnessing the challenges dogs face without a good start in life has taught her the importance of trust in building a strong human-animal bond.

Beverley Hollas-Clayton

Delta Accredited Instructor
Certificate IV in Companion Animal Services [Delta Institute]

Beverley grew up with eight poodles as her mother was a registered poodle breeder and groomer who showed at Crufts. Beverley owned and trained horses and cats and also volunteered at the RSPCA in the United Kingdom.

In Australia, she has owned and trained three Golden Retrievers of her own and volunteered to foster and rehabilitate Golden Retrievers for Golden Retriever Rescue NSW.

Beverley teaches our Puppy class at Ryde, holding diplomas in Animal Psychology and Canine Behaviour, Animal Physical Therapy, Veterinary Support Assistant, Pet Nutrition, Pet Adoption, Pet First Aid.

She volunteers at Sydney All Breeds Dog Training Club as an instructor and now shares her home with a human family, Alfie her Golden Retriever, two Rainbow Lorikeets, Mac and Tula, plus Sharky the Rainbow Shark.


Member: Association of Pet Dog Trainers [APDT Australia] | Pet Professionals Guild Australia | DogsNSW | Australian Canine Scent Work

Isabel Romero Cetin

Delta Accredited Instructor
Certificate IV in Companion Animal Services [Delta Institute]

Isabel’s love of animals started as a kid growing up in her parents’ farm in Argentina, where she was surrounded by Cocker Spaniels, Fox Terriers, and lots of horses. She trained horses for show-jumping and competed in this sport for a number of years.

She continued to train horses in the UK, where she also discovered the world of dog training and agility. After moving to Australia with her family, she attained her dog trainer qualifications with the Delta Institute and now enjoys helping dog owners develop a better understanding of their dogs while enhancing their connection.

Isabel, pictured here with Bodhi, runs a small dog day care from home and enjoys having dogs around all the time. She has been with Positive Dogs since 2020, teaching Puppy, Senior Puppy and adult dog classes.

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